Monitoring and Evaluation

In this 2-day course, Participants will also learn how Monitoring and Evaluation helps in measuring, recording, collecting, processing and communicating information to assist in decision-making and ensure monitoring & evaluation framework is followed extensively to achieve project goals.


  • Participants and program introduction
  • Use of logframer 3.1 in developing logframe matrices- I
  • Use of logframer 3.1 in developing logframe matrices- II
  • Preparation of Indicator Sheets
  • Using monitoring data in evidence based decision making (EBDM)
  • Earned Value Analysis (EVA) – I
  • Earned Value Analysis (EVA) – II template and case study
  • Use of KM System in development sector
  • The discipline of M&E: trends and challenges

Digital Transformation

This 1-day training program on digital transformation is aimed at introducing the participants to the digital transformation landscape and helping them improve their understanding of the range of ways that digital technologies can be leveraged to innovate and improve internal and external communications, systems and processes.


  • Introduction and overview
  • Digitization
  • Digitalization
  • Digital Transformation
  • New working environment
  • Cloud computing
  • Artificial Intelligence
  • Internal team readiness
  • Structure of a digital enterprise (examples from industry)
  • Seeding digital culture into your organization’s DNA
  • Digital Transformation models
  • Role of design thinking

Grievance Handling

This 1-day workshop is designed to help managers and employers ensure that they have a fair and consistent grievance handling procedure in their workplace. By the end of the workshop, the learners will know how to handle grievance and ensure that minor and gross misconduct are handled appropriately, how to conduct an appropriate investigation and disciplinary hearing.


  • Introduction and overview
  • Understanding employee grievances
  • Common factors influencing grievance in the workplace
  • Types of employee grievances/disputes
  • The grievance handling procedure
  • Roles, responsibilities and legal rights of the stakeholders
  • Formal vs. informal grievance handling
  • Investigation best practices
  • Conducting formal investigation
  • Qualities of good investigator
  • Planning your investigation
  • Preparing for interviews
  • Undertaking the investigation
  • Cross examination – finding the facts
  • Closing the grievance procedure
  • Disciplinary actions – formal/informal
  • Grievance issues and legal context
  • Specific related laws in Pakistan
  • Common tips on how to avoid employment disputes


The facilitator will take highly participatory approach, with facilitated discussions, role plays for skill building in required areas, group exercises and opportunities for peer learning. Course materials and case studies will be customized as per sector of the organization to make learning relevant.

Who should attend?

The workshop is ideal for human resource professionals, organizational development professionals, members of grievance committee, department managers, and other organizational staff engaged in employee relations or interested in grievance procedures in the workplace.

Leading and Managing Change

This 1-day workshop explores the forces behind change and the effects that it has on people. It then guides participants on how to adopt the most effective approach to leading their team. The program elaborates on how to steer around obstacles, overcome resistance and help people through changes. This will enable managers to make valuable contributions to the process of planned changes in their organization.


Understand the reality and the forces behind change
Causes for reactions and resistance to change, and solutions to these issues
Homing in on the positive aspects of change
Adopting a positive attitude towards new thinking;
Effective approach for the successful implementation of change, what works, what doesn’t