Creativity and Innovation

Business Quotes to Remember

Here are some selected business quotes that can help us to stop, think, reflect and who knows, maybe even modify how we behave: 1. The trick is in what one emphasizes. We either make ourselves miserable, or we make ourselves strong. The amount of work is the same – Carlos Castaneda


Using A Boomerang In Your Next Presentation!

By Asad Zaidi Remember the last time the guy from the web development company came to do a presentation for you and showed you all those wonderful slides about: -Company profile -Products and services -Pricing packages -Reference customers -After-sales support and you had to suffer through his impassioned presentation wondering how many more Powerpoint slides [...]


I’m Mad as Hell, and I’m Gonna Deploy the Slide!

Based on an article from About.com If you were in hibernation during the last 24-hour news cycle, you may have missed the story about Jet Blue flight attendant Steven Slater, who was mad as hell and wasn’t gonna take it anymore…


Your Principal Offering – Customer Service

The smartest organizations know that the way you treat your customers – whether these are internal or external customers – is what sets you apart and differentiates your organization. Companies spend fortunes on training their executives on leadership and management, communication skills and change management. Yet customer service  and the critical aspect of customer experience [...]


Insights that can change People

These are some insights that are timeless and that can inspire us to re-think the way we think, to re-view our view of the world and to re-shape the way we generally behave. Personal transformation is really tough – but these insights are catalysts that help us to step out of our “autopilot” selves for [...]


Steve Jobs at Stanford University

This is the text of the Commencement address by Steve Jobs, CEO of Apple Computer and of Pixar Animation Studios, delivered on June 12, 2005. I am honored to be with you today at your commencement from one of the finest universities in the world. I never graduated from college. Truth be told, this is [...]


How to be Creative

An extract from a brilliant piece by Hugh McLeod. This article is funny, brilliant and insightful. It seems to be not just a revelation about creativity but a way of thinking about working and living in the real world 1. Ignore everybody. The more original your idea is, the less good advice other people will [...]