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How We Really Make Decisions..

decision making,planning,problem solvingAsk one of your colleagues or a fellow manager or this person trapped inside your body how they make decisions and the answer is usually a considered and sensible one.  “I think through all the available information and facts and look at all the alternatives and possibilities then decide”. Oh yeah? Not likely! The reality is that ninety times out of hundred, we make lazy, uninformed and emotional decisions that are based on the way we think about the world and the people around us…

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What Employees Want – Checklist of 15

What do employees really want from their management, from the organization they work for? We ask this question of hundreds of people we meet in training programs my organization conducts, in consultancy or organizational development work we do with organizations of all shades and sizes, across various industries and sectors whether for profit, government or not-for-profit. We get some key messages that show that irrespective of status, function, organization, industry, or circumstance, most employees have surprisingly common expectations…

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Insights that can change People

These are some insights that are timeless and that can inspire us to re-think the way we think, to re-view our view of the world and to re-shape the way we generally behave. Personal transformation is really tough – but these insights are catalysts that help us to step out of our “autopilot” selves for a bit and savor what may be possible.

1- To put the world in order, we must first put the nation in order; to put the nation in order, we must first put the family in order; to put the family in order, we must first cultivate our personal life; we must set our hearts right. Confucius…

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Insights that can change Organizations

Here are some wonderful insights by truly wise people that can change the way organizations and businesses operate:

1- Advertising’s five golden rules (from the audience’s viewpoint)

• what’s
• in
• it
• for
• me

This is true not just in advertising but also in communications, where your communications need to be audience-centered – the audience should be able to work out QUICKLY what’s in it for them

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How People React to Change

Based on the dynamics of change as formulated by Ken Blanchard in 1992 and still as valid now as then. There are seven typical ways how people react to change. In the current times of economic challenges and organizational downsizing, it is important to summarize these and remember…

Whatever the kinds of change that people encounter, there are certain patterns of response that occur and re-occur.  It is important that change leaders understand some of  these patterns, since they are normal outcomes of the change process.  Understanding these allows leaders to avoid over-reacting to the behaviors of people. It also helps change agents to appreciate why and how people react to change adversely and with resistance…

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Steve Jobs at Stanford University

This is the text of the Commencement address by Steve Jobs, CEO of Apple Computer and of Pixar Animation Studios, delivered on June 12, 2005.

I am honored to be with you today at your commencement from one of the finest universities in the world. I never graduated from college. Truth be told, this is the closest I’ve ever gotten to a college graduation. Today I want to tell you three stories from my life. That’s it. No big deal. Just three stories…

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