20% of the information that gives you 80% of what you need to know

Category: Management and Leadership (Page 10 of 11)

Employee Engagement

A summarized extract from a series of internet articles by Peter Grazier

Most managers find it not so hard to get proficient in technical aspects of their work, in operations and in processes. But they often struggle with people related matters such as interpersonal communication, handling conflict, motivation, resistance to change etc because this has never been part of the curriculum in most universities other than in superficial ways.

Continue reading

What Bill Gates said at Harvard University

President Bok, former President Rudenstine, incoming President Faust, members of the Harvard Corporation and the Board of Overseers, members of the faculty, parents, and especially, the graduates:

I’ve been waiting more than 30 years to say this: “Dad, I always told you I’d come back and get my degree.”

I want to thank Harvard for this timely honor. I’ll be changing my job next year … and it will be nice to finally have a college degree on my resume.

I applaud the graduates today for taking a much more direct route to your degrees. For my part, I’m just happy that the Crimson has called me “Harvard’s most successful dropout.” I guess that makes me valedictorian of my own special class … I did the best of everyone who failed

Read the full, brilliant speech here

Mission and Vision

from a 1998 article by Peter M. Senge of MIT

Know Your Purpose

We can start by inquiring into what we mean by mission anyway. It is very hard to focus on what you cannot define, and my experience is that there can be some very fuzzy thinking about mission, vision, and values. Most organizations today have mission statements, purpose statements, official visions, and little cards with the organization’s values. But precious few of us can say our organization’s mission statement has transformed the enterprise. And there has grown an understandable cynicism around lofty ideals that don’t match the realities of organizational life….

Continue reading

Results-Based Leadership

A previous article in this blog suggested that leadership is not about one magical trait or highly moral attribute – or a set of specific skills. It is many things – arising from a complex personal toolkit. One of the many “things” that a leader has to deliver are results – Dave Ulrich of the University of Michigan and consultants Jack Zenger and Norm Smallwood in the US have argued that it is not enough to gauge leaders by personal traits such as character, style, and values…

Continue reading

The 3 Greatest Mistakes in Giving Feedback

Giving honest feedback to colleagues or subordinates is not easy; in fact it is for most managers a very difficult thing to do. Why is this the case? Well, managers feel they might say something too harsh, or too negative; the person receiving the feedback may react strongly; and relationships may suffer. So the temptation is to avoid giving feedback, to walk away, to not confront. The result: unresolved issues, below-the-surface resentment or discontentment….

Continue reading

« Older posts Newer posts »

© 2024 Management Insights

Theme by Anders NorenUp ↑