Giving honest feedback to colleagues or subordinates is not easy; in fact it is for most managers a very difficult thing to do. Why is this the case? Well, managers feel they might say something too harsh, or too negative; the person receiving the feedback may react strongly; and relationships may suffer. So the temptation is to avoid giving feedback, to walk away, to not confront. The result: unresolved issues, below-the-surface resentment or discontentment….

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