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Category: Communication Skills and Writing (Page 7 of 8)

Using Open Questions to Persuade

If someone is looking to you for advice, or they want to buy something from you, or they want to seek advice about making a change in their life, it is essentially an effort to improve or enhance their existing situation. The core issue is an emotional need. The actual product itself is just a means to an end; it is not in and of itself the solution. The emotional satisfaction that the product provides, however, is. This is why asking questions is so critical…

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Improve Your Body Language

body language,non verbal,communication skillsWe have all heard at some time or another how important body language is as a component of communication. Here are some essential rules for more effective communication:

1. Don’t cross your arms or legs – You have probably already heard you shouldn’t cross your arms as it might make you seem defensive or guarded. This goes for your legs too. Keep your arms and legs open.

2. Maintain eye contact – If there are several people you are talking to, give them all some eye contact to create a better connection and see if they are listening. Keeping too much eye-contact might seem a bit weird and no eye-contact might make you seem insecure.

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The Mathematics of Persuasive Communication

A great article by Philip Yaffe (a former Wall Street Journal feature writer) on writing, speaking, communication

At first glance mathematics and persuasive communication – writing, and particularly public speaking would seem to have little in common. After all, mathematics is an objective science, whilst speaking involves voice quality, inflection, eye contact, personality, body language, and other subjective components.

However, under the surface they are very similar….

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Re-thinking Communications

Based on an extract from a web article

More effective communication can result if individuals follow a simple principle. This effective communication principle is:

FOCUS ON FEELINGS RATHER THAN ON CONTENT

An effective communicator should be able to avoid getting caught up in the CONTENT of another’s message and get to the FEELINGS behind the message…

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Writing your Resume

Article by Margaret S Gremli Ph.D

One of the things that everyone wrestles with when writing their first resume is how to organise the information that needs to go into it. The conventional approach for someone who has been in the job market for some time is the “chronological” style. As the name suggests, this style tracks job progression chronologically. Its advantage is that it gives the reader an idea of how an applicant has progressed from one job to another in a particular career path….

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