One of the mood states that Dale Carnegie thought was particularly important in a presentation was enthusiasm. In one class he held in Philadelphia, a young insurance salesman named Frank Bettger was mumbling his way through an impromptu talk. Carnegie interrupted him and said “Mr. Bettger, are you interested in what you are saying?”. Mr. Bettger replied “Yes, of course I am.” Carnegie then responded by saying “Well then, why don’t you talk with a little enthusiasm? How do you expect your audience to be interested if you don’t put some life into what you are saying?”
Writing with purpose means that you start your message with a statement of purpose. You explain, right at the outset, why you are writing. You don’t do this at the end just before signing off. You do this if you can in the very first sentence or at the beginning of the introduction. This provides the reader with an immediate understanding of what will be covered in the rest of the document…
This piece was published in one of the English dailies or magazines (not sure now) but it is an amazing testament to the idiosyncrasies of the English language and an even more obvious demonstration of the bewilderment of the foreigners who have had the fortune to engage in this strangest of languages. Perhaps this was the secret weapon that the British used to conquer the world…
Executive presence is an intangible quality. People who have this seem in control, relaxed, self-assured. They seem to have a charisma about them – the kind that attracts attention when they enter a room or start to speak. Executive presence is easy to notice but not easy to describe or define. It is a mixture of skills that helps to send the right signals to others. Research has shown that executive presence can be developed and that there is a strong correlation between executive presence and status. Here are some factors and skills that contribute to this presence…
According to Guy Kawasaki, the famous blogger, serial entrepreneur and venture capitalist, being likable is essential to any kind of success in business, organizations, management etc. If you think about it, have you ever been enchanted by someone you didn’t like? The answer is probably not. You need to be likable, no matter how great your product or service or idea is. Here are three ways to enhance your likability…
If you are a manager, you will have to deal with all kinds of employees in your job, including handling difficult employees. It is an unfortunate reality that every organization has a number of these characters. It is also true that most managers don’t like handling a difficult employee; they will much rather ignore the issue or skirt around it because this is much easier to do. But remember, if you are a manager or a supervisor and you don’t know how to handle a difficult employee, then you become the difficult employee yourself…
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