One of the facts about management that seems contrary to conventional wisdom is that most managers are really “nice” guys who do not like confronting their subordinates and holding them accountable. These managers consider this part of management to be a real hassle, something they would rather avoid. They believe this is an unnecessary evil and something they have to put up with as part of the heavy burden of management. Managers who think like this of course are never really going to be able to hold any one accountable. Then there is the mean-spirited manager who is completely task oriented, and who does not give a damn about people. Managers with some degree of balance between their concern for people and concern for holding the same people accountable for their performance are unfortunately a bit of a rarity.
So how does a manager strike a balance and make the process of confronting subordinates about their behavior or performance a bit easier and less stressful for both parties?..
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