Why do we need to understand motivation? The fundamental reason is that it is the only way to create spontaneous and unexpected improvement in performance. Of course, performance can be improved through re-structuring of processes, by training and coaching staff better and any number of other good things in organizations that create incremental, linear improvement. But only motivation creates non-linear change because everyone even the very best of performers have it within them to become exceptional…
Author: Asad Zaidi (Page 27 of 34)
The smartest organizations know that the way you treat your customers – whether these are internal or external customers – is what sets you apart and differentiates your organization. Companies spend fortunes on training their executives on leadership and management, communication skills and change management. Yet customer service and the critical aspect of customer experience is somehow left to the “technical guys” to worry about. Customer service is not an extension of your offerings; it is in fact the principal offering…
By Asad Zaidi
This is about some common mistakes that most people make in writing proposals. The 3 typical mistakes highlighted in this article are not just commonplace; they are BIG mistakes and can often result in the proposal being rejected or worse, simply ignored.The good news is that with a bit of re-thinking about what constitutes a good proposal, you can produce proposals that create more positive impact…
In our personal lives and at work, many of us feel sometime that we have been our own worst enemies. When this happens, we can be sure that this shadow beside us that makes us do these things we regret later is none other than our own ego. It constantly gets in our way, putting up obstacles, manipulating our emotions. But how do we control it? After all, it resides within us and has been there for a very long time…
Here are some insights about personal change management presented by Dr. Wayne Dyer, a world-famous motivational expert, in his various books and talks. These can help us to change both at the personal level and as managers/professionals working in organizations. Some of of these concepts are known to have been originally articulated in management theory, in philosophy and in psychology…
Powerful and persuasive writing requires multiple inputs: grammar and vocabulary, creativity and clarity, emotion and persuasion, experience and flair. The average executive however is not going to need to churn out creative writing masterpieces or poetic verses to stir the soul. What he/she will need to do most of the time is to write clearly and persuasively. Here are some simple but powerful strategies to improve business writing quickly and painlessly, starting now or next Monday (if you want to take it a bit easy)…
A web article based on remarks by William A. Eaton
Assistant US Secretary of State for Administration (2001-2005) with some useful ideas about management for everyone particularly public sector and development sector folks
Good morning, everyone. I want to talk to you today about reframing the conversation on management in the State Department. Let me start out with some bad news. And that is, Secretary Powell is going to be leaving us. Maybe not right away, but he’s going to be leaving in 2005, or 2009, or some time. And the question that brings to mind is, how do we sustain the sorts of management improvements that we’ve seen over the last several years once Secretary Powell leaves?…
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