Decision Making and Problem Solving
Effective Interviewing – 5 Steps
Most managers conduct job interviews without any structure or strategy or method. I am also guilty of this on many occasions because I felt it was going to be quite easy to assess the job applicants. Now I know that I was wrong. Without a strategy and methodology, you end up selecting a person based [...]
The Top Three Objections
Whether you are selling an idea to your manager or a product or service to your prospective client,some common objections are likely to be raised. You will need to deal with these or risk losing the initiative. There are about 7-8 common, typical categories of objections but here are the top three…
Do You Have Executive Balance?
It started with grey cells and IQ , then there was talk about EQ – the measure of emotional intelligence. Emotional balance does play a key role it seems in building relationships, managing conflict situations and maintaining composure in stressful situations. But is this enough and is it the whole story? Is there another way [...]
The Third Door
Arthur Rosenfeld, a Tai Chi Master, provides an amazing insight on how sometime it might be better not to rely on our instinctive and primitive emotions. Based on his article in the Huffington Post Blog Just before Christmas of 2007, almost exactly a year ago, I steered into a Starbucks drive-thru line for a cup [...]
I’m Mad as Hell, and I’m Gonna Deploy the Slide!
Based on an article from About.com If you were in hibernation during the last 24-hour news cycle, you may have missed the story about Jet Blue flight attendant Steven Slater, who was mad as hell and wasn’t gonna take it anymore…
How We Really Make Decisions..
Ask one of your colleagues or a fellow manager or this person trapped inside your body how they make decisions and the answer is usually a considered and sensible one. “I think through all the available information and facts and look at all the alternatives and possibilities then decide”. Oh yeah? Not likely! The reality [...]
