Communication Skills and Writing
Enhancing Your Influence – 3 Steps
Much of what we use consciously or sub-consciously to influence or persuade people around us doesn’t actually work. This is because more often than not influencing turns out to be some form of coercion. In some cases, it is winning the argument without winning over the person. Here are 3 things you can do in [...]
Effective Interviewing – 5 Steps
Most managers conduct job interviews without any structure or strategy or method. Without a strategy and methodology, you end up selecting a person based on an overall impression and intuition rather than a scrutiny of the applicant’s abilities and potential.
The Top Three Objections
Whether you are selling an idea to your manager or a product or service to your prospective client,some common objections are likely to be raised. You will need to deal with these or risk losing the initiative. There are about 7-8 common, typical categories of objections but here are the top three…
Executive Summary – How To Write One
When writing an executive summary (sometimes called a management summary) and the most common use of this is in a proposal – most people rely on common sense or intuition to “summarize” the proposal or report. Common sense is helpful however there is a science to writing an effective executive summary. You will know more about [...]
Communication Styles
Based on an extract from an MIT USA course on communications Research indicates that each of us has a default communications style from one of the following: -Analyst – data focus -Innovator – creative focus -Producer – results focus -Diplomat – people focus We may have some qualities from all four of the above but [...]
The 5 Truths About Fear
You are going to present before a group of people you haven’t met before. As you face the seemingly intimidating audience, you start to feel tense. Some people seem to be looking quizzically at you, as if sizing you up. You don’t like this at all, and you start looking at the exit, wishing you [...]
Miscommunication Patterns at Work
In the process of communicating with others at work, there is an unfortunate reality that is part of being human and imperfect and the egotistical beings that we are. This reality is that often we miscommunicate much more than we communicate, leaving behind a trail of wrong impressions, unfulfilled objectives and dissatisfied people. There are [...]
