Management Development Insights

Actionable articles and insights for busy executives

Category: Communication Skills and Writing (page 1 of 7)

Skills for Success – The 4 That Really Matter

Skills for Success There are some rare individuals who have applied themselves over a long time (usually tens of years of practice) to acquire a particular skill and become a specialist – such as a world-class tennis player, a renowned public speaker. For many of us who have not had the good fortune of finding that one special area from an early age, there are other skills that are easier to acquire to achieve personal success. Here are the 4 skills for success that really matter…

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The Power of Rephrasing

If you keep rephrasing the question, it gradually becomes the answer – Robert Brault

RephrasingBefore you can fix a problem or decide the course of action to take in solving a difficult issue, it helps to first of all spend some time defining what the problem is. It was after all Einstein who is known to have said “if I had one hour to save the world, I would spend fifty-five minutes defining the problem and only five minutes finding the solution“…

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Giving Feedback – The Right Way

Giving FeedbackWhat happens in people’s brains when they receive feedback? It’s hard for human beings to feel they are wrong and it is even harder for them to hear that from others. There is a primal, psychological reason for this. Our brains view criticism as a threat to our survival. Because our brains are ready to protect us at all costs, they go out of their way to make sure we always feel like we’re in the right—even when we’re not…

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Asking the Right Questions

asking the right questions“Judge a man by his questions rather than by his answers.” ― Voltaire
Once you know  what kind of information you need and who to ask, you have to ask your questions the right way. The right way means the way that gets you the most valuable information possible. Here are some questioning techniques to get that valuable information out into the open…

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Simpler Writing for Higher Impact

Simpler WritingHere’s a very simple fact. You can make a stronger impact on those you communicate with simpler writing – in your emails, in your proposals, in your reports. In fact, the simpler your writing is, the more powerful it becomes in terms of the impact you create…

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Negotiation Techniques – 10 Top Mistakes

negotiation techniquesAs an executive, a business manager or entrepreneur, one of the skills that determine your success is your ability to negotiate. Whether you are negotiating on price, on value, on which idea to implement or you are negotiating to reach a compromise on a difficult issue, it is easy to forget key principles of negotiation in the heat of the moment or in your desire to close the process.

Here are the top 10 mistakes that people make that you should avoid while negotiating:

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Building Presence

Building PresenceIt is a fact that very few people are fully present and engaged with the individuals they interact with. Have you not encountered situations where you have been conversing with someone and you notice that you do not really have their complete attention? Doesn’t that irk you? You may even remember situations where it was you who was guilty of not being fully engaged and present while someone else was talking to you…

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