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Category: Communication Skills and Writing (Page 5 of 8)

Effective Interviewing – 5 Steps

Most managers conduct job interviews without any structure or strategy or method.  I am also guilty of this on many occasions because I felt it was going to be quite easy to assess the job applicants.  Now I know that I was wrong. Without a strategy and methodology for effective interviewing, you end up selecting a person based on an overall impression and intuition rather than a diligent scrutiny of the applicant’s abilities and potential. This can often lead to the wrong person in the job. So how does one ensure better selection?

Well, there are no guarantees of course but here are 5 things that lead to effective interviewing, ensuring the odds are tilted in your favor. …

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The Top Three Objections

Handling ObjectionsWhether you are selling an idea to your manager or a product or service to your prospective client,some common objections are likely to be raised. You will need to deal with these or risk losing the initiative. There are about 7-8 common, typical categories of objections but here are the top three…

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Executive Summary – How To Write One

How to Write an Executive SummaryWhen writing an executive summary (sometimes called a management summary) and the most common use of this is in a proposal – most people rely on common sense or intuition to “summarize” the proposal or report. Common sense is helpful however there is a science to writing an effective executive summary. You will know more about this science after reading this article…

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Communication Styles

Based on an extract from an MIT USA course on communications

Research indicates that each of us has a default communications style from one of the following:

-Analyst – data focus
-Innovator – creative focus
-Producer – results focus
-Diplomat – people focus

We may have some qualities from all four of the above but it is observed that we generally communicate using a pre-dominant or default style. There is nothing bad or good about these styles; it is just a question of different people using different styles. Some people are more “adaptable” as they have a strong relationship to each style; some are very predictable because they hardly ever traverse out of their style or are known to not have another style. So what do we do with this knowledge? Well, it can help us to understand and appreciate those around us rather than judging them…

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The 5 Truths About Fear

You are going to present before a group of people you haven’t met before. As you face the seemingly intimidating audience, you start to feel tense. Some people seem to be looking quizzically at you, as if sizing you up. You don’t like this at all, and you start looking at the exit, wishing you were somewhere else. Your heart is pounding and your initial “good morning folks – how are you doing?” sounds weak as your voice cracks and falters. You are experiencing one of the core emotions that all humans have to endure. It will not go away but the good news is that you can learn to modulate its effect on you…

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Miscommunication Patterns at Work

In the process of communicating with others at work, there is an unfortunate reality that is part of being human and imperfect and the egotistical beings that we are. This reality is that often we miscommunicate much more than we communicate, leaving behind a trail of wrong impressions, unfulfilled objectives and dissatisfied people.

There are of course as many ways to miscommunicate as there are types of people but here are the top 2  miscommunication patterns to watch out for and avoid…

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Using A Boomerang In Your Next Presentation!

presentation,communication,speakingBy Asad Zaidi

Remember the last time the guy from the web development company came to do a presentation for you and showed you all those wonderful slides about:

-Company profile
-Products and services
-Pricing packages
-Reference customers
-After-sales support

and you had to suffer through his impassioned presentation wondering how many more Powerpoint slides you’d have to endure..?

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