{"id":1705,"date":"2024-07-19T09:42:35","date_gmt":"2024-07-19T04:42:35","guid":{"rendered":"https:\/\/mdi.com.pk\/training\/?post_type=portfolio&#038;p=1705"},"modified":"2025-01-22T12:33:27","modified_gmt":"2025-01-22T07:33:27","slug":"grievance-handling","status":"publish","type":"page","link":"https:\/\/mdi.com.pk\/training\/grievance-handling\/","title":{"rendered":"Grievance Handling"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row thb_full_width=&#8221;true&#8221; thb_row_padding=&#8221;true&#8221; thb_column_padding=&#8221;true&#8221; content_placement=&#8221;middle&#8221; thb_scroll_bottom=&#8221;true&#8221; thb_scroll_bottom_style=&#8221;style3&#8243; thb_scroll_bottom_color=&#8221;light&#8221; css=&#8221;.vc_custom_1731647114696{padding-top: 25vh !important;padding-bottom: 25vh !important;background-image: url(https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/grievance-handling.webp?id=2027) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; bg_gradient1=&#8221;rgba(0,0,0,0.4)&#8221; bg_gradient2=&#8221;rgba(0,0,0,0.3)&#8221;][vc_column thb_color=&#8221;thb-light-column&#8221;][vc_row_inner][vc_column_inner offset=&#8221;vc_col-lg-6 vc_col-md-9&#8243;]\t<div id=\"thb-slidetype-69d7169a69edb\" class=\"thb-slidetype \" data-style=\"style1\">\n\t\t\n<h1><span class=\"thb-slidetype-entry\"><span class=\"lines\">Grievance Handling<\/span><\/span><\/h1>\n\t\t\t<\/div>\n\n\t[vc_empty_space height=&#8221;10px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;align-center&#8221; css=&#8221;.vc_custom_1517737245068{padding-top: 15vh !important;padding-bottom: 5vh !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;]\t<div id=\"thb-slidetype-69d7169a69f1e\" class=\"thb-slidetype \" data-style=\"style1\">\n\t\t\n<h2><strong><span class=\"thb-slidetype-entry\"><span class=\"lines\">Program Details<\/span><\/span><\/strong><\/h2>\n\t\t\t<\/div>\n\n\t[vc_empty_space height=&#8221;20px&#8221;][vc_column_text css=&#8221;&#8221; animation=&#8221;animation fade-in&#8221;]This 1-day workshop is designed to help managers and employers ensure that they have a fair and consistent grievance handling procedure in their workplace. By the end of the workshop, the learners will know how to handle grievance and ensure that minor and gross misconduct are handled appropriately, how to conduct an appropriate investigation and disciplinary hearing.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1720088664931{padding-top: 5vh !important;padding-left: 5vh !important;background-color: #f2f2f2 !important;}&#8221;]\t\t\t<div class=\"portfolio-attributes style3 row\"\n\t\t\t\t\t\t\t\t\t\t\tid=\"thb-attributes-69d7169a69f40\">\n\t\t\t\t\t\t\t<div class=\"small-12 1 columns animation right-to-left-3d\">\n\t\t\t\t\t<div class=\"attribute\">\n\t\t\t\t\t\t<h6>Duration: <\/h6>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>1 day<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"small-12 1 columns animation right-to-left-3d\">\n\t\t\t\t\t<div class=\"attribute\">\n\t\t\t\t\t\t<h6>For Whom: <\/h6>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>The workshop is ideal for human resource professionals, organizational development professionals, members of grievance committee, department managers, and other organizational staff<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t[vc_btn title=&#8221;Register Here&#8221; color=&#8221;blue&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fmdi.com.pk%2Ftraining%2Fprogram-registration%3Fsource%3DGrievance%20Handling|title:Register%20Here&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;align-center&#8221;][vc_column width=&#8221;2\/3&#8243;]\t<div id=\"thb-slidetype-69d7169a6a34a\" class=\"thb-slidetype \" data-style=\"style1\">\n\t\t\n<h2><span class=\"thb-slidetype-entry\"><span class=\"lines\">Contents<\/span><\/span><\/h2>\n\t\t\t<\/div>\n\n\t[vc_empty_space height=&#8221;20px&#8221;][vc_column_text css=&#8221;&#8221;]\n<ul>\n<li>Introduction and overview<\/li>\n<li>Understanding employee grievances<\/li>\n<li>Common factors influencing grievance in the workplace<\/li>\n<li>Types of employee grievances\/disputes<\/li>\n<li>The grievance handling procedure<\/li>\n<li>Roles, responsibilities and legal rights of the stakeholders<\/li>\n<li>Formal vs. informal grievance handling<\/li>\n<li>Investigation best practices<\/li>\n<li>Conducting formal investigation<\/li>\n<li>Qualities of good investigator<\/li>\n<li>Planning your investigation<\/li>\n<li>Preparing for interviews<\/li>\n<li>Undertaking the investigation<\/li>\n<li>Cross examination \u2013 finding the facts<\/li>\n<li>Closing the grievance procedure<\/li>\n<li>Disciplinary actions \u2013 formal\/informal<\/li>\n<li>Grievance issues and legal context<\/li>\n<li>Specific related laws in Pakistan<\/li>\n<li>Common tips on how to avoid employment disputes<\/li>\n<li><strong>Approach:<\/strong><\/li>\n<li>The facilitator will take highly participatory approach, with facilitated discussions, role plays for skill building in required areas, group exercises and opportunities for peer learning. Course materials and case studies will be customized as per sector of the organization to make learning relevant.<\/li>\n<li><strong>Who should attend?<\/strong><\/li>\n<li>The workshop is ideal for human resource professionals, organizational development professionals, members of grievance committee, department managers, and other organizational staff engaged in employee relations or interested in grievance procedures in the workplace.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1719921690113{padding-left: 5vh !important;}&#8221;][\/vc_column][\/vc_row][vc_section css=&#8221;.vc_custom_1720424275811{padding-top: 5vh !important;padding-bottom: 5vh !important;background-color: #f2f2f2 !important;}&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;30px&#8221;]\t<div id=\"thb-slidetype-69d7169a6a362\" class=\"thb-slidetype \" data-style=\"style1\">\n\t\t\n<h3><span class=\"thb-slidetype-entry\"><span class=\"lines\">Related Programs<\/span><\/span><\/h3>\n\t\t\t<\/div>\n\n\t[vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;align-center&#8221;][vc_column thb_color=&#8221;thb-light-column&#8221; offset=&#8221;vc_col-lg-12 vc_col-md-12&#8243;][vc_row_inner][vc_column_inner thb_color=&#8221;thb-light-column&#8221;]\t\t<section class=\"thb-portfolio masonry row mini-padding thb-portfolio-style-style5 thb-true-aspect-true  mfp-gallery\" data-loadmore=\"#loadmore-709\" data-filter=\"thb-filter-709\" data-layoutmode=\"packery\" data-thb-animation=\"thb-animate-from-bottom\" data-security=\"bbb95f6778\">\n\t\t<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-hr-management portfolio-id-1712-69d7169a6b476 post-1712 page type-page status-publish has-post-thumbnail hentry category-hr-management tag-hr-management\" id=\"portfolio-1712\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Performance-Management-and-Appraisals-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"Performance Management and Appraisals\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Performance-Management-and-Appraisals-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Performance-Management-and-Appraisals-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Performance-Management-and-Appraisals-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Performance-Management-and-Appraisals-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Performance-Management-and-Appraisals-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Performance-Management-and-Appraisals-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/performance-management-and-appraisals\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Performance Management and Appraisals<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>HR Management<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1712-69d7169a6b476.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3  portfolio-id-2528-69d7169a6d24a post-2528 page type-page status-publish has-post-thumbnail hentry category-hr-management\" id=\"portfolio-2528\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Accounting-for-Non-Accountants4-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Accounting-for-Non-Accountants4-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Accounting-for-Non-Accountants4-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Accounting-for-Non-Accountants4-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Accounting-for-Non-Accountants4-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Accounting-for-Non-Accountants4-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Accounting-for-Non-Accountants4-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/certificate-in-hr-management\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Certificate in HR Management<\/h6>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-2528-69d7169a6d24a.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-hr-management portfolio-id-1710-69d7169a6d892 post-1710 page type-page status-publish has-post-thumbnail hentry category-hr-management tag-hr-management\" id=\"portfolio-1710\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-HR-Management-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"Effective HR Management\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-HR-Management-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-HR-Management-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-HR-Management-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-HR-Management-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-HR-Management-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-HR-Management-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/effective-hr-management\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Effective HR Management<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>HR Management<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1710-69d7169a6d892.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3  portfolio-id-2521-69d7169a6df02 post-2521 page type-page status-publish has-post-thumbnail hentry category-hr-management\" id=\"portfolio-2521\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2025\/10\/HR-for-Non-HR-Executivs-and-Managers-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"HR for Non-HR Executivs and Managers\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2025\/10\/HR-for-Non-HR-Executivs-and-Managers-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2025\/10\/HR-for-Non-HR-Executivs-and-Managers-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2025\/10\/HR-for-Non-HR-Executivs-and-Managers-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2025\/10\/HR-for-Non-HR-Executivs-and-Managers-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2025\/10\/HR-for-Non-HR-Executivs-and-Managers-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2025\/10\/HR-for-Non-HR-Executivs-and-Managers-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/hr-for-non-hr-executives-and-managers\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>HR for Non-HR Executives and Managers<\/h6>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-2521-69d7169a6df02.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-hr-management thb-cat-organizational-development portfolio-id-1705-69d7169a6e54a post-1705 page type-page status-publish has-post-thumbnail hentry category-hr-management tag-hr-management\" id=\"portfolio-1705\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/grievance-handling-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"Grievance Handling\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/grievance-handling-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/grievance-handling-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/grievance-handling-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/grievance-handling-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/grievance-handling-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/grievance-handling-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/grievance-handling\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Grievance Handling<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>HR Management, Organizational Development<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1705-69d7169a6e54a.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-hr-management portfolio-id-1707-69d7169a6ebe0 post-1707 page type-page status-publish has-post-thumbnail hentry category-hr-management tag-hr-management\" id=\"portfolio-1707\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Recruiting-Skills-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"Recruiting Skills\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Recruiting-Skills-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Recruiting-Skills-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Recruiting-Skills-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Recruiting-Skills-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Recruiting-Skills-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Recruiting-Skills-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/recruiting-skills\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Recruiting Skills<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>HR Management<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1707-69d7169a6ebe0.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n\t<\/section>\n\t\n\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row thb_full_width=&#8221;true&#8221; thb_row_padding=&#8221;true&#8221; thb_column_padding=&#8221;true&#8221; content_placement=&#8221;middle&#8221; thb_scroll_bottom=&#8221;true&#8221; thb_scroll_bottom_style=&#8221;style3&#8243; thb_scroll_bottom_color=&#8221;light&#8221; css=&#8221;.vc_custom_1731647114696{padding-top: 25vh !important;padding-bottom: 25vh !important;background-image: 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