{"id":1668,"date":"2024-07-18T15:27:04","date_gmt":"2024-07-18T10:27:04","guid":{"rendered":"https:\/\/mdi.com.pk\/training\/?post_type=portfolio&#038;p=1668"},"modified":"2026-03-14T09:42:35","modified_gmt":"2026-03-14T04:42:35","slug":"support-staff-communication-and-grooming","status":"publish","type":"page","link":"https:\/\/mdi.com.pk\/training\/support-staff-communication-and-grooming\/","title":{"rendered":"Support Staff Communication and Grooming"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row thb_full_width=&#8221;true&#8221; thb_row_padding=&#8221;true&#8221; thb_column_padding=&#8221;true&#8221; content_placement=&#8221;middle&#8221; thb_scroll_bottom=&#8221;true&#8221; thb_scroll_bottom_style=&#8221;style3&#8243; thb_scroll_bottom_color=&#8221;light&#8221; css=&#8221;.vc_custom_1732273206852{padding-top: 25vh !important;padding-bottom: 25vh !important;background-image: url(https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Support-Staff-Communication-and-Grooming.webp?id=2094) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; bg_gradient1=&#8221;rgba(0,0,0,0.4)&#8221; bg_gradient2=&#8221;rgba(0,0,0,0.3)&#8221;][vc_column thb_color=&#8221;thb-light-column&#8221;][vc_row_inner][vc_column_inner offset=&#8221;vc_col-lg-6 vc_col-md-9&#8243;]\t<div id=\"thb-slidetype-69e7396fdadf9\" class=\"thb-slidetype \" data-style=\"style1\">\n\t\t\n<h1><span class=\"thb-slidetype-entry\"><span class=\"lines\">Support Staff Communication and Grooming<\/span><\/span><\/h1>\n\t\t\t<\/div>\n\n\t[vc_empty_space height=&#8221;10px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;align-center&#8221; css=&#8221;.vc_custom_1517737245068{padding-top: 15vh !important;padding-bottom: 5vh !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;]\t<div id=\"thb-slidetype-69e7396fdae49\" class=\"thb-slidetype \" data-style=\"style1\">\n\t\t\n<h2><strong><span class=\"thb-slidetype-entry\"><span class=\"lines\">Program Details<\/span><\/span><\/strong><\/h2>\n\t\t\t<\/div>\n\n\t[vc_empty_space height=&#8221;20px&#8221;][vc_column_text css=&#8221;&#8221; animation=&#8221;animation fade-in&#8221;]The purpose of this training is to infuse a level of confidence in communication skills for support staff such as reception duty staff, security guards, drivers, helpers and assistants, catering staff, janitorial staff etc. This will be achieved by exposing them to bi-lingual instructional classes and facilitating practice in specific situations such as handling visitors, taking messages or calls, dealing with senior management or expat staff and other day to day activities. The primary emphasis in this training is basic spoken english with other topics acting as a complement to the participant\u2019s exposure[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1720088664931{padding-top: 5vh !important;padding-left: 5vh !important;background-color: #f2f2f2 !important;}&#8221;]\t\t\t<div class=\"portfolio-attributes style3 row\"\n\t\t\t\t\t\t\t\t\t\t\tid=\"thb-attributes-69e7396fdae6b\">\n\t\t\t\t\t\t\t<div class=\"small-12 1 columns animation right-to-left-3d\">\n\t\t\t\t\t<div class=\"attribute\">\n\t\t\t\t\t\t<h6>Duration: <\/h6>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>1 day<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"small-12 1 columns animation right-to-left-3d\">\n\t\t\t\t\t<div class=\"attribute\">\n\t\t\t\t\t\t<h6>For Whom: <\/h6>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>For receptionists, security guards, drivers, assistants and junior staff.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t[vc_btn title=&#8221;Register Here&#8221; color=&#8221;blue&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fmdi.com.pk%2Ftraining%2Fprogram-registration%3Fsource%3DSupport%20Staff%20Communication%20and%20Grooming|title:Register%20Here&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;align-center&#8221;][vc_column width=&#8221;2\/3&#8243;]\t<div id=\"thb-slidetype-69e7396fdb263\" class=\"thb-slidetype \" data-style=\"style1\">\n\t\t\n<h2><span class=\"thb-slidetype-entry\"><span class=\"lines\">Contents<\/span><\/span><\/h2>\n\t\t\t<\/div>\n\n\t[vc_empty_space height=&#8221;20px&#8221;][vc_column_text css=&#8221;&#8221;]\n<ul>\n<li>Basics of dealing with colleagues, visitors, management, expatriates and understanding important do\u2019s and don\u2019ts<\/li>\n<li>General instruction and practice in professional courtesy<\/li>\n<li>How to serve the guests (tea, lunch etc.)<\/li>\n<li>What is good manners vs. bad manners<\/li>\n<li>Successful behavior<\/li>\n<li>Professional office discipline<\/li>\n<li>Handling a phone call?<\/li>\n<li>Taking phone messages and follow-up?<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1719921690113{padding-left: 5vh !important;}&#8221;][\/vc_column][\/vc_row][vc_section css=&#8221;.vc_custom_1720424275811{padding-top: 5vh !important;padding-bottom: 5vh !important;background-color: #f2f2f2 !important;}&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;30px&#8221;]\t<div id=\"thb-slidetype-69e7396fdb283\" class=\"thb-slidetype \" data-style=\"style1\">\n\t\t\n<h3><span class=\"thb-slidetype-entry\"><span class=\"lines\">Related Programs<\/span><\/span><\/h3>\n\t\t\t<\/div>\n\n\t[vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;align-center&#8221;][vc_column thb_color=&#8221;thb-light-column&#8221; offset=&#8221;vc_col-lg-12 vc_col-md-12&#8243;][vc_row_inner][vc_column_inner thb_color=&#8221;thb-light-column&#8221;]\t\t<section class=\"thb-portfolio masonry row mini-padding thb-portfolio-style-style5 thb-true-aspect-true  mfp-gallery\" data-loadmore=\"#loadmore-589\" data-filter=\"thb-filter-589\" data-layoutmode=\"packery\" data-thb-animation=\"thb-animate-from-bottom\" data-security=\"7b0e05c612\">\n\t\t<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-communication-skills portfolio-id-1672-69e7396fdd88e post-1672 page type-page status-publish has-post-thumbnail hentry category-communication-skills tag-communication-skills\" id=\"portfolio-1672\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Basic-Writing-Skills-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Basic-Writing-Skills-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Basic-Writing-Skills-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Basic-Writing-Skills-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Basic-Writing-Skills-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Basic-Writing-Skills-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Basic-Writing-Skills-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/basic-writing-skills\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Basic Writing Skills<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>Communication Skills<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1672-69e7396fdd88e.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-communication-skills thb-cat-not-for-profit portfolio-id-1678-69e7396fdf5b9 post-1678 page type-page status-publish has-post-thumbnail hentry category-communication-skills category-not-for-profit\" id=\"portfolio-1678\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Proposal-writing-for-NGOs-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"Proposal writing for NGOs\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Proposal-writing-for-NGOs-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Proposal-writing-for-NGOs-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Proposal-writing-for-NGOs-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Proposal-writing-for-NGOs-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Proposal-writing-for-NGOs-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Proposal-writing-for-NGOs-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/proposal-writing-for-ngos\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Proposal Writing for NGOs<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>Communication Skills, Not for Profit<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1678-69e7396fdf5b9.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-communication-skills portfolio-id-1670-69e7396fdfc9d post-1670 page type-page status-publish has-post-thumbnail hentry category-communication-skills tag-communication-skills\" id=\"portfolio-1670\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Presentation-Skills-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"Presentation Skills\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Presentation-Skills-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Presentation-Skills-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Presentation-Skills-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Presentation-Skills-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Presentation-Skills-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Presentation-Skills-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/presentation-skills\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Presentation Skills<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>Communication Skills<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1670-69e7396fdfc9d.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-communication-skills portfolio-id-1676-69e7396fe02c4 post-1676 page type-page status-publish has-post-thumbnail hentry category-communication-skills tag-communication-skills\" id=\"portfolio-1676\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-Writing-Skills-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"Effective Writing Skills\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-Writing-Skills-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-Writing-Skills-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-Writing-Skills-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-Writing-Skills-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-Writing-Skills-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/10\/Effective-Writing-Skills-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/effective-writing-skills\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Effective Writing Skills<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>Communication Skills<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1676-69e7396fe02c4.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-communication-skills portfolio-id-1674-69e7396fe0913 post-1674 page type-page status-publish has-post-thumbnail hentry category-communication-skills tag-communication-skills tag-upcoming-programs\" id=\"portfolio-1674\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/High-Impact-Communication-Skills-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"High Impact Communication Skills\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/High-Impact-Communication-Skills-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/High-Impact-Communication-Skills-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/High-Impact-Communication-Skills-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/High-Impact-Communication-Skills-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/High-Impact-Communication-Skills-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/High-Impact-Communication-Skills-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/high-impact-communication-skills\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>High Impact Communication Skills<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>Communication Skills<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1674-69e7396fe0913.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n<div class=\"columns type-portfolio style5 small-12 medium-6 large-3   thb-cat-communication-skills portfolio-id-1668-69e7396fe0f4b post-1668 page type-page status-publish has-post-thumbnail hentry category-communication-skills tag-communication-skills\" id=\"portfolio-1668\">\n\t<div class=\"portfolio-holder\">\n\t\t<div class=\"thb-portfolio-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"380\" src=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Support-Staff-Communication-and-Grooming-760x380.webp\" class=\"attachment-revolution-masonry-x2 size-revolution-masonry-x2 wp-post-image\" alt=\"Support Staff Communication and Grooming\" srcset=\"https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Support-Staff-Communication-and-Grooming-760x380.webp 760w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Support-Staff-Communication-and-Grooming-300x150.webp 300w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Support-Staff-Communication-and-Grooming-650x325.webp 650w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Support-Staff-Communication-and-Grooming-380x190.webp 380w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Support-Staff-Communication-and-Grooming-20x9.webp 20w, https:\/\/mdi.com.pk\/training\/wp-content\/uploads\/2024\/11\/Support-Staff-Communication-and-Grooming-190x95.webp 190w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\t\t\t<div class=\"thb-portfolio-hover\"><\/div>\n\t\t<\/div>\n\t\t<a href=\"https:\/\/mdi.com.pk\/training\/support-staff-communication-and-grooming\/\" class=\"thb-portfolio-link\"><\/a>\n\t\t<div class=\"thb-portfolio-content\">\n\t\t\t<h6>Support Staff Communication and Grooming<\/h6>\n\t\t\t\t\t\t<aside class=\"thb-categories\"><span>Communication Skills<\/span><\/aside>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<style>\n\t\t.portfolio-id-1668-69e7396fe0f4b.style5 .thb-portfolio-hover {\n\t\t\tbackground:;background:linear-gradient( 0deg,, );\t\t}\n\t<\/style>\n\t<\/div>\n\t<\/section>\n\t\n\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row thb_full_width=&#8221;true&#8221; thb_row_padding=&#8221;true&#8221; thb_column_padding=&#8221;true&#8221; content_placement=&#8221;middle&#8221; thb_scroll_bottom=&#8221;true&#8221; thb_scroll_bottom_style=&#8221;style3&#8243; thb_scroll_bottom_color=&#8221;light&#8221; css=&#8221;.vc_custom_1732273206852{padding-top: 25vh !important;padding-bottom: 25vh !important;background-image: 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