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Peter Drucker, often called the father of modern management, said a mission is the primary tool to guide in creating strategies<a href=\"https:\/\/www.strategicmanagementinsight.com\/topics\/strategic-management-planning.html\"><\/a> or making short-term decisions. The mission statement conveys information about an organization&#8217;s products, services, customers, markets and values to all of its stakeholders. Here is a technique for crafting an effective mission statement for your organization&#8230;<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>For a mission to be effective,  it should ideally include the following 7 elements:<sup>[<\/sup><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Customers<\/strong>. Who are your customers? <\/li><li><strong>Products or services<\/strong>. What are the main products\/services that you offer? <\/li><li><strong>Markets<\/strong>. In which geographies or industries\/sectors\/verticals do you operate?<\/li><li><strong>Uniqueness<\/strong>. What is the organizations uniqueness or competitive advantage e.g. unique technology, process, specific competencies?<\/li><li><strong>Values<\/strong>. What are the values and philosophies that you advocate?<\/li><li><strong>Citizenship<\/strong>. What do you offer to your community in terms of social responsibility, concern for environment, etc ?<\/li><li><strong>Employees<\/strong>. How does the organization treat its employees?<\/li><\/ol>\n\n\n\n<p>Now let&#8217;s take a sample mission statement to test it. This is from the international courier company UPS:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><em>Grow our global business by serving the logistics needs of customers, offering excellence and value in all that we do.<\/em><\/li><li><em>Maintain a financially strong company-with broad employee ownership-that provides a long-term competitive return to our shareowners.<\/em><\/li><li><em>Inspire our people and business partners to do their best, offering opportunities for personal development and success.<\/em><\/li><li><em>Lead by example as a responsible, caring, and sustainable company making a difference in the communities we serve.<\/em><\/li><\/ol>\n\n\n\n<p>As you can see, this is quite an effective mission statement as it includes most of the 7 elements. The challenge of course is to make it much more brief so it is easier to remember for all stakeholders.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The mission statement conveys information about an organization&#8217;s products, services, customers, markets and values to all of its stakeholders. Here is a technique for crafting an effective mission statement<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,11],"tags":[],"class_list":["post-1725","post","type-post","status-publish","format-standard","hentry","category-organizational-development","category-strategy-and-planning","post-preview"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/posts\/1725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/comments?post=1725"}],"version-history":[{"count":5,"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/posts\/1725\/revisions"}],"predecessor-version":[{"id":1731,"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/posts\/1725\/revisions\/1731"}],"wp:attachment":[{"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/media?parent=1725"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/categories?post=1725"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mdi.com.pk\/management\/wp-json\/wp\/v2\/tags?post=1725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}