











{"id":1449,"date":"2016-12-29T16:08:58","date_gmt":"2016-12-29T11:08:58","guid":{"rendered":"http:\/\/mdi.com.pk\/management\/?p=1449"},"modified":"2016-12-29T16:08:58","modified_gmt":"2016-12-29T11:08:58","slug":"lean-six-sigma-key-principles","status":"publish","type":"post","link":"https:\/\/mdi.com.pk\/management\/2016\/12\/lean-six-sigma-key-principles\/","title":{"rendered":"Lean Six Sigma- Key Principles"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-1451\" src=\"http:\/\/mdi.com.pk\/management\/wp-content\/uploads\/2016\/12\/download-150x150.png\" alt=\"Lean Six Sigma\" width=\"136\" height=\"136\" \/>Lean is about streamlining processes and Six Sigma is about reducing defects. The Lean Six Sigma methodology is therefore a way of accelerating Six Sigma by streamlining the process while reducing defects. Lean Six Sigma is applicable to all kinds of organizations including not-for-profit organizations and can produce remarkable benefits in productivity, revenue, profitability as well as customer satisfaction. Here are some\u00a0key principles of Lean Six Sigma&#8230;<\/p>\n<p><!--more--><\/p>\n<h4>1- Customer Focus<\/h4>\n<p>The primary focus of the Lean Six Sigma initiative is to create a more satisfying, more valuable customer experience whether this is an internal or external customer. This might be re-visiting processes related to customer care, delivery and implementation, \u00a0invoicing, etc.<\/p>\n<h4>2- Value Stream Mapping<\/h4>\n<p>Value Stream Mapping is a method of visually mapping a process flow from end to end. \u00a0This can serve as a starting point to help management recognize waste and identify its causes. The mapping includes visually\u00a0mapping the\u00a0&#8220;current state&#8221; while also focusing on where you want to be, or your &#8220;future state&#8221;. \u00a0In effect, this is a visual representation of how the work gets done and how this should be changed.<\/p>\n<h4>3- Smoothen the Process Flow<\/h4>\n<p>This involves reviewing elements of the process that tend to cause delays, interruptions, wait times, etc. So for example if a customer order has to wait until inventory is received, this might be an rea to focus on to see how customer orders can flow more smoothly and promptly.<\/p>\n<h4>4- Remove Non-Value-Added\u00a0Activities<\/h4>\n<p>If an activity in the process does not meet an explicit customer requirement and it can be performed more economically, then it is a non-value add activity and should likely be refined\u00a0or removed from the process. \u00a0Activities that are of a bureaucratic nature requiring multiple internal sign-offs are a classic examples.<\/p>\n<h4>5- Involve the \u00a0Affected People in the Process<\/h4>\n<p>This is not something you want to mandate &#8211; it has to be developed with the agreement of the people involved. This might include both staff as well as customers.<\/p>\n<h4>6- Think\u00a0Sustainable<\/h4>\n<p>Keep the longer term impact in mind and ensure that this is not a project that depends on a particular manager or leader. This has to be about ongoing communication and continuous improvement.<\/p>\n<p><a href=\"http:\/\/mdi.com.pk\/training\/program\/six-sigma-green-belt\/\" target=\"_blank\">Lean Six Sigma Green Belt Training in Pakistan<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lean Six Sigma is about focusing on the customer, improving the process flow and removing the non-value-adding activities from the process   <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[42,23],"tags":[66,43],"class_list":["post-1449","post","type-post","status-publish","format-standard","hentry","category-business-process-reengineering","category-change-management","tag-business-process","tag-lean-management","post-preview"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Lean Six Sigma is about focusing on the customer, improving the process flow and removing the non-value-adding activities from the process\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Asad Zaidi\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/mdi.com.pk\/management\/2016\/12\/lean-six-sigma-key-principles\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.8\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Management Insights - 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