“The customer isn’t always right. But if you don’t listen to them, your product won’t be either.”
“Users want to share photos and videos”.
“The right marketing question is how do you get your content in front of the right people?”.
“Mobile will play an ever-increasing role in marketing”.
“Creativity (for marketing) needs to come from everywhere, not just the C-level.”
and this must be probably one of the great insights attributed to Mark Benioff of Salesforce.com:
“You need to get to the future, ahead of your customers, and be ready to greet them when they arrive”.