Management Insights

Improve Your Body Language

body language,non verbal,communication skillsWe have all heard at some time or another how important body language is as a component of communication. Here are some essential rules for more effective communication:

1. Don’t cross your arms or legs – You have probably already heard you shouldn’t cross your arms as it might make you seem defensive or guarded. This goes for your legs too. Keep your arms and legs open.

2. Maintain eye contact – If there are several people you are talking to, give them all some eye contact to create a better connection and see if they are listening. Keeping too much eye-contact might seem a bit weird and no eye-contact might make you seem insecure.

3. Confirm you are listening by nodding – nod once in a while to signal that you are listening. But don’t overdo it otherwise it will seem too contrived or even become distracting.

4. Don’t slouch, sit up straight – but in a relaxed way, not in a too tense manner.

5. Lean forward a bit – If you want to show that you are interested in what someone is saying, lean toward the person talking.

6. Smile and laugh – lighten up, don’t take yourself too seriously. People will be a lot more inclined to listen to you if you seem to be a positive person.

7. Don’t rush, slow down a bit – for example walking in a measured way not only makes you seem more calm and confident, it will also make you feel less stressed. If someone addresses you, don’t snap you’re neck in their direction, turn it a bit more slowly instead.

8. Don’t fidget – unless you’re still in elementary school. Stop nervous movement such as shaking your leg or tapping your fingers against the table rapidly.

9. Use your hands to articulate – instead of fidgeting with your hands, or pulling your ear, use your hands to communicate what you are trying to say, to describe something or to add weight to a point you are trying to make. But don’t use them too much or it might become distracting.

10. Don’t stand too close – Respect people’s personal space, don’t invade it.
You’re not going to remember all 10 of these all the time, but pick one or two that you think will help a lot. Starting with No.2 and No.6 usually helps!

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