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Tag: emotional intelligence

Change How You React – Change The Outcomes

change how you reactMy older son who is about to turn 18 loves driving my car. Some weeks ago, we had gone out for dinner and as I was paying the bill, he asked if he could bring the car over from the car park as that would save me a long walk. I hesitated a bit because we were in a very crowded place with a lot of traffic around but I knew he wanted to drive so I said yes. 15 minutes passed and just as I was getting worried, he walked over to me, looking very sheepish, and said he had banged someone else’s car and the car driver was wanting to see me. I started to feel irritated at this unnecessary complication and was getting ready to give my son a lecture. Just then, the car driver whose car had been damaged came over with a broad smile and a warm handshake. The first thing he said to me was “It’s OK – don’t be tough on your son. Anyway, it’s just a small scratch.”  Now that was unexpected…

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Emotional Intelligence – The 2 Main Parts

Based on an article by Daniel Goleman

emotional intelligenceDaniel Goleman, the “inventor” of the concept of Emotional Intelligence, says he once met a  CEO who complained that despite having MBAs from great universities, many of his managers were unable to perform and deliver. The explanation for this according to Daniel Goleman lies in the interplay between IQ and emotional intelligence. For high performance and leadership, you need both…

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