Conflict and Negotiation

Six Realities of Change Management

There are lot’s of things to take care of when introducing change in an organization – and there are lot’s of myths and hype as well about what works and what doesn’t. Change management is as complex as human beings are – so there aren’t any easy answers or recipes for success. But here’s a [...]


Persuasion – 3 Key Principles

People are persuaded to say yes to your product, service, idea, initiative, approach etc based on the quality of your proposition AND a positive impression about you.  But how does one ensure this positive impression and enhance personal credibility?…


How We Really Make Decisions..

Ask one of your colleagues or a fellow manager or this person trapped inside your body how they make decisions and the answer is usually a considered and sensible one.  “I think through all the available information and facts and look at all the alternatives and possibilities then decide”. Oh yeah? Not likely! The reality [...]


Negotiation Techniques – Essential Principles

There is a large body of information that one can study to research the art and science of negotiation in one’s personal life or at work.  To become a smart negotiator requires knowledge, preparation and experience, just like in any other field.  But this article will get you started with first, essential principles….