Sales and Marketing

Using A Boomerang In Your Next Presentation!

By Asad Zaidi Remember the last time the guy from the web development company came to do a presentation for you and showed you all those wonderful slides about: -Company profile -Products and services -Pricing packages -Reference customers -After-sales support and you had to suffer through his impassioned presentation wondering how many more Powerpoint slides [...]


Your Principal Offering – Customer Service

The smartest organizations know that the way you treat your customers – whether these are internal or external customers – is what sets you apart and differentiates your organization. Companies spend fortunes on training their executives on leadership and management, communication skills and change management. Yet customer service  and the critical aspect of customer experience [...]


The 3 Big Mistakes in Writing Proposals

By Asad Zaidi This is about some common mistakes that most people make in writing proposals. The 3 typical mistakes highlighted in this article are not just commonplace; they are BIG mistakes and can often result in the proposal being rejected or worse, simply ignored.The good news is that with a bit of re-thinking about [...]


Double your Presentation Impact

Delivering effective presentations is a skill that is polished with practice and  experience and there are no magic short-cuts. But here are some simple communication strategies that you can easily use to create additional impact in your presentation no matter where you are on the experience curve…


Persuasion – 3 Key Principles

People are persuaded to say yes to your product, service, idea, initiative, approach etc based on the quality of your proposition AND a positive impression about you.  But how does one ensure this positive impression and enhance personal credibility?…


Insights that can change Organizations

Here are some wonderful insights by truly wise people that can change the way organizations and businesses operate: 1- Advertising’s five golden rules (from the audience’s viewpoint) • what’s • in • it • for • me This is true not just in advertising but also in communications, where your communications need to be audience-centered [...]


How Selling has Changed

As the economic downturn takes center-stage across the world, the selling process has come under scrutiny again like all other business processes. This is a good time to reflect on what selling used to be and how it has changed. The need to overcome buyer resistance and adding real value has never been so keenly [...]