Decision Making and Problem Solving
I’m Mad as Hell, and I’m Gonna Deploy the Slide!
Based on an article from About.com If you were in hibernation during the last 24-hour news cycle, you may have missed the story about Jet Blue flight attendant Steven Slater, who was mad as hell and wasn’t gonna take it anymore…
How We Really Make Decisions..
Ask one of your colleagues or a fellow manager or this person trapped inside your body how they make decisions and the answer is usually a considered and sensible one. “I think through all the available information and facts and look at all the alternatives and possibilities then decide”. Oh yeah? Not likely! The reality [...]
