It is December 25, 2015. In just a few days, you have an opportunity to start afresh with New Year resolutions. Maybe it’s the weight you wanted to lose, the new skill you wanted to acquire or the leap you wanted to make to start your own business. Now ask yourself how many times you have honored your resolution in all the years that have passed since you started thinking about some strategy for reinventing yourself.
Month: December 2015
I recently had a dialog with a software company about a trial I signed up for to check out the software application. The dialog made me realize what great customer care feels like and looks like…
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