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Month: April 2014

Principles of Learning – Adult Training

Adult Learning Theory tells us that being an effective educator involves understanding how adults learn best. Andragogy (adult learning) is a theory from the 1970’s by Malcolm Knowles, an American practitioner and theorist of adult education. The theory proposes a set of assumptions about how adults learn. It uses approaches to learning that are problem-based and collaborative and also emphasizes more equality between the teacher and learner…

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Questions That Customers Ask

Questions That Customers AskWhen you are writing a proposal to a client or presenting your offerings in front of a prospect, are you addressing the inevitable questions that customers ask -sometimes silent questions –  as they read your proposal or listen to your pitch? If you are, you are doing what is called preemption, anticipating their concerns and possible objections and addressing them before these are voiced…

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Enhancing Productivity – 5 Steps

Based on an article by Jessica Krampe at success.com

ProductivityAs with Abraham Maslow’s hierarchy of needs where to get from one level (survival) to an advanced level (self-actualization), enhancing productivity requires much the same process according to Tamara Myles, author of The Secret to Peak Productivity (AMACOM, February 2014)…

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