Tag: process

Customer Journey Mapping

An excellent video that explains the process of how companies can map out the possible customer experience and the various activities and emotional highs and lows that customers experience as they transact with your product or service

 

Business Plan – The One Hour Plan

bplanShould you spend precious management time on a business plan or not? This has been the subject of big debates. Good planning can strengthen an organization’s productivity, efficiency and profitability and yet few organizations make the time or effort to do this. Why? Well, there are some fundamental problems organizations face when they start out to make a serious business plan… .

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24 Steps to a Successful Startup

An extract from a book summary of Disciplined Entrepreneurship: 24 Steps to a Successful Startup by Bill Aulet. Bill Aulet should know a few things about entrepreneurship. He is the managing director of the Martin Trust Center for MIT Entrepreneurship, which supports entrepreneurship education at MIT. 

 

24 Steps to a Successful StartupFirst off, entrepreneurship can be taught. Building a product is key to entrepreneurship, and that process is learnable. Other myths that entrepreneurs should reject include the role of the individual (in fact, multiple cofounders are more successful than solopreneurs) and the role of charisma (communication, recruiting, and sales skills are much more important)…

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